Shipping

US Domestic Shipping

We offer free shipping in the USA for all orders $75 and over before tax. We use a flat fee for shipping anything under $75 in California to reflect standard shipping costs and also offer carrier calculated shipping rates. Shipping charges reflect postage and delivery costs only. We do not charge handling fees. We prepare to ship your order as soon as it is received and will usually ship the next day or within 3-5 business days. If you have any questions, please email info@drkitfox.com.

International Shipping

Shipping rates will be calculated at checkout. Shipping charges reflect postage and delivery costs only. We do not charge handling fees. We prepare to ship your order as soon as it is received and will usually ship the next day or within 3-5 business days. If you have any questions, please email info@drkitfox.com.

Returns

We do not allow returns on opened products. If you receive the wrong product or your product is damaged during shipping, please send a photo to info@drkitfox.com and we will offer either a replacement, a store credit, or a refund.

In the rare case that a concern about your product needs to be addressed by us in person, we will pay for the shipping if a return is necessary.

If you are unsatisfied or unhappy with your any of your products at any time, please reach out to info@drkitfox.com. We are always trying to improve and would love to hear from you. We are not happy until you are happy.